Team Development & Problem Solving Workshop Series

The head of a business line wanted to form cross-functional teams to tackle ongoing business challenges. Rather than just assembling groups, we designed a two-part workshop series to ensure teams could actually function effectively and solve problems collaboratively.

Facilitated learning design and curriculum architecture

The constraint:

Each session had to be facilitated (not self-paced) and couldn't exceed four hours, requiring careful prioritization of what teams needed most.


  • Part 1: Team Formation (4 hours) Focused on establishing the foundation teams need to work together - understanding team development stages, identifying roles, creating team norms, and navigating conflict constructively.

  • Part 2: Problem Solving (4 hours) Equipped teams with a structured approach to identifying root causes, developing solutions, and presenting recommendations to stakeholders using design thinking methodology.

What I built:


Both workshops balance instruction with hands-on application. Teams don't just learn concepts - they immediately apply them to real challenges they're facing, leaving each session with tangible outputs (team agreements, problem statements, solution prototypes).

Delivery flexibility:

The outcome:

Problem Solving

Presentation Deck

Can be delivered in-person or virtually as a complete series or as standalone workshops depending on team needs.

Design approach:

Business line leaders now have a repeatable system for forming and activating problem-solving teams rather than hoping groups figure it out on their own.


Click each to see a sample.

Facilitator Guide

Team Formation

Presentation Deck

Facilitator Guide

Previous
Previous

Blended learning strategy and curriculum redesign